December 2022

Full Claims Lifecycle Support Under One Roof, Part 1: Pre-Adjudication The property insurance claims industry is currently experiencing a major evolution that seems to be impacting business from all directions. Claims operations leaders and adjusters are feeling the pressure of progressing customer expectations alongside increasing trends in claims surges. On the internal side of the […]

Hancock Claims was founded by roofing experts who saw an opportunity to apply their expertise to improving how property claims are handled. The initial business model was focused on helping claims adjusters with roof inspections. Over time, the company grew into a nationwide network of experts to meet the demands of carriers and adjusters for

“The insurance claims process is evolving. Expectations of policyholders are evolving. And, one of the key challenges that insurance carriers are experiencing now is that the claims adjuster workforce is changing.” John Hatcher, Hancock’s Senior Vice President of Carrier Relations and Business Development, said these were the top themes heard throughout the Connected Claims USA