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Amanda Olson

Three Major Shifts Impacting the Property Claims Industry and How to Successfully Adapt

“The insurance claims process is evolving. Expectations of policyholders are evolving. And, one of the key challenges that insurance carriers are experiencing now is that the claims adjuster workforce is changing.” John Hatcher, Hancock’s Senior Vice President of Carrier Relations and Business Development, said these were the top themes heard throughout the Connected Claims USA …

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Hancock Claims Consultants is Proud to Partner with Vivint as a Smart Home Water Emergency Resource and Beyond

A recent press release highlights Vivint’s Water Sensor Experience announcement. Hancock Claims Consultants is proud to partner with Vivint as pioneers in this new endeavor.  Recognized as the largest network of certified inspection experts in the U.S., Hancock Claims Consultants has enhanced its portfolio of claim support services to include a national network of repair …

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Hancock Claims Consultants Uses CoreLogic SettleAssist to Provide Comprehensive Inspections to Estimation Services

IRVINE, Calif., October 5, 2022 — CoreLogic®, a leading global property data and analytics-driven solutions provider, announced that Hancock Claims Consultants, the largest national onsite property inspections company has adopted the CoreLogic SettleAssist® technology to expand their field estimating service and create an inclusive claims processing solution for their clients.  As the largest network of …

Hancock Claims Consultants Uses CoreLogic SettleAssist to Provide Comprehensive Inspections to Estimation Services Read More »

Six Key Initiatives to Improve Your Claims Customer Service Experience

The evolution of the insurance claims industry has introduced a multitude of technological advances, but there is something perhaps more important than tech, and that is the customer experience itself. In fact, 76% of insurance customers would switch carriers for more personalized service. “Companies that offer consistently best-in-class customer experiences tend to grow faster and …

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Onsite vs. Virtual: How to Make Your Next Property Inspection Quicker, Easier and More Accurate

As claim volume continues to increase the results are driving adjusters to look for ways to speed up the property inspection process that is not only cost-effective but cycle time sensitive. One innovative new option is the virtual property inspection. Virtual inspections mean the adjusters don’t necessarily have to be physically present at the home, …

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How Technology Is Transforming the Claims Adjusting Industry

Technology is changing the face of claims adjusting. What used to be a manual process is now highlighted by automation that streamlines both time and cost savings. Historically, resolving damage claims could take months, whereas homeowners can now get a resolution in a matter of weeks or days. From the adjuster perspective, partnering with a …

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Hancock Claims Consultants Announces a New Capital Investment From Century Equity Partners

Atlanta, Georgia and Boston, Massachusetts – January 6, 2021 / PRNewswire / Hancock Claims Consultants Holdings, LLC (“Hancock”), a leading property and casualty inspection business, today announced that it has entered into an agreement with Century Equity Partners (“Century”) pursuant to which Century becomes the new majority owner of Hancock. Brad Hancock, the founder and …

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Hancock’s Acquisition of Preferred Repair Network (PRN) Brings Enhanced Mitigation and Restoration Solutions to the Claims Industry

ATLANTA (PRWEB) MARCH 24, 2022 Hancock Claims Consultants Holdings, LLC (“Hancock”), a leading provider of on-premise, hybrid, and virtual claims solutions announced today its acquisition of Preferred Repair Network, LLC (“PRN”), a Tampa, FL based claims services solutions provider. The combination of Hancock and PRN will improve Hancock’s ability to engage customers early in their claim …

Hancock’s Acquisition of Preferred Repair Network (PRN) Brings Enhanced Mitigation and Restoration Solutions to the Claims Industry Read More »

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