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Imagine walking into a home that’s been ravaged by a catastrophic storm, knowing that it’s your job to assess the damage. The policyholder, eyes filled with tears, shows you what’s left of family heirlooms and cherished memories. You’re not just an adjuster at this moment; you’re a confidante, a pillar of support.  But are you …

How HCC Uses Trauma Training to Improve Property Claims Adjusting Read More »

Weather patterns are rapidly changing and hurricanes are at the forefront of these shifts. Changing climate trends are causing hurricane claim surges that can overwhelm adjusters and insurance companies.  Over the last 40+ years, the number of major hurricanes has increased while smaller hurricanes have decreased. More major events means adjusters have slow periods followed …

Hurricane Trends: Prepare for Your Next Claims Surge Read More »

The Restoration Industry Association released its Third Party-Administrator (TPA) scorecard through its Advocacy and Government Affairs Committee. The scorecard is based on several important metrics that rate the quantity and quality of service from leading TPAs in the insurance industry. Hancock Claims Consultants’ Preferred Repair Network, a relative newcomer to the system, was ranked first …

Hancock’s Preferred Repair Network Receives Highest Marks in TPA Scorecard Read More »

Wildfires are on the rise in many states and that means property owners and insurance professionals should prepare for coming disasters. Everything from mitigation to response will influence safety during events and response post-event. Process wildfire claims quickly by understanding the shifting wildfire season trends. Wildfires by the Numbers Climate conditions are a major factor …

Wildfire Trends: Prepare Your Disaster Response Read More »

For a homeowner, any type of property loss in the aftermath of a natural disaster, fire or other unforeseen event can be overwhelming. Not only do they have to deal with the initial damage, but they also need to mitigate the potential for further losses and additional insurance claims. What is mitigation in insurance claims? …

Proactive Steps for Mitigating Major Insurance Claims Read More »

With National Wildfire Awareness Month upon us, it’s important to remember that claims related to wildfires can surge at any time. Having the right information and tools at your disposal is paramount to navigating complex claims cycles.  In this blog post, we’ll share some essential tips for handling wildfire claims more efficiently. Documenting damages effectively, …

National Wildfire Awareness Month: Are You Prepared for a Claims Surge? Read More »

Hurricane season approaches quickly, and it always has the potential to create chaos within insurance companies and adjuster processes.  Part of the issue is the nature of the beast: A hurricane can look menacing and suddenly turn away from landfall, delivering a sigh of relief for everyone. It can also move from moderate to severe …

Hurricane Season Preparedness: Tips for Adjusters and Insurers Read More »

Hancock Claims Consultants was thrilled to be back in live attendance at the 2023 PLRB Claims Conference held in March in Orlando, Florida. While we were there, we hosted a birthday party for our company’s 20th anniversary. We were honored to have nearly 1,000 industry leaders, colleagues and customers join us to connect and celebrate.  …

PLRB 2023: What Issues Are Affecting Our Industry Now? Read More »

Professional CAT adjusters face numerous challenges when it comes to claims processing. Handling a large volume of claims during major events can quickly become a chaotic undertaking. With the right technology and partners, CAT adjusters can streamline processes and close claims efficiently. External Challenges Adjusters Face During Catastrophic Events 1. Natural disasters: Climate change poses …

Challenges of CAT Adjusters in an Evolving Insurance Landscape Read More »

Expert services are often a critical part of the insurance claims adjusting process. There are times when experts are needed immediately to take a deep look at complex issues. And there are other times when they are engaged to confirm or dispute a coverage determination. Every carrier and adjuster works with a roster of engineers …

Preferred Expert Services: How to Find the Best Engineers for Your Claims Process Read More »