Full Claims Lifecycle Support
Under One Roof
Helping insurers get their policyholders
back to what matters.
From decision support to full restoration, we are there to help make your policyholders whole again.
Receive accurate inventory and pricing in a complete report delivered electronically to support decision-making.
We connect you with vetted contractors and providers, manage payments and oversee every job to completion.
With our nationwide network of experienced appraisers, we take the guesswork out of finding someone with the right skills to effectively negotiate a fair claim resolution.
Technology-enabled service from beginning to end.
Systems and partners that integrate with your internal systems to help you process claims faster.
get back to what matters.
get back to what matters.
to any area within 24-48 hours.
How We Help
Get the help you need from the best network of service providers.
Nationwide inspectors and estimators
- 500+ certified inspectors and estimators on standby
- Contents specialists stationed across the lower 48 states
- Easy scheduling and next-day service
- Automated updates and communication
Repair network and expert services
- Access vetted repair vendors to restore property owners
- Engage engineers and experts who understand the industry
- Manage payments through a single point of contact
- Resolve claims with fewer time-consuming obstacles
Lower claims processing costs
- Flat-fee structure for inspection cost savings
- Affordable payment processing to vendors
- Fast turnaround to meet federal response mandates
- Reliable services with predictable cost structure
Scale to meet demand
- Dedicated catastrophe team for extra support in peak surges
- Consistent quality and service to satisfy all property holders
- No job too small or big for our team
- Large network of inspectors and vendors ready to work
Why Hancock is Leading the Way
in Claims Resolution Services
Quickly attend to policyholders regardless of location with access to the largest network of experienced inspection technicians, contents specialists, engineers, and contractors. We have no boundaries and can service claims across the country.
Extensive Data and Reporting
Transparent access to all of our data in an extensive monthly report is something no other competitor offers. Make better decisions, enhance underwriting performance, and improve processes and policyholder interactions with reports on how you rank in the market based on nationwide data.
Deep Insurance Industry Experience
We combine the best of real-world insurance industry experience and modern technology. Our ability to leverage expertise is impactful and serves your best interests beyond the limitations of tech-only solutions.
Configurable Technology Solutions
We provide tech + service designed to fit within your framework. We build custom solutions to integrate your internal systems with our preferred vendors to speed up claims processes and estimating, creating efficiencies and lowering costs.
The largest network of property inspectors and service providers nationwide.
Virtual v. Onsite Roof Inspections:
Which is better?
Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly-trained technicians.