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Schedule an Inspection

For questions regarding other service offerings, please contact us at 770-569-1669.

Please note that Hancock partners with insurance carriers and their adjuster affiliates only. If you do not receive a confirmation email within 2 hours of submission, please call 770-569-1669.


Improve your claims cycle and response with on-demand property inspection services.

Choose which services you want, where you need them.

We have highly trained property inspection technicians from coast-to-coast, as well as a dedicated catastrophe center. Plus, you get the most accurate information compatible with all estimating and claims platforms.

Hancock employees during an inspection process

Direct Inspections & Estimating

Speed up your claims cycle using Hancock’s certified, cost-effective technicians for roofs, exteriors, and interiors. We provide calibration training to ensure accuracy and accountability at the highest level. Our independent inspectors and estimating professionals are also skilled at customer service. From delivering precise data to communicating with policyholders, Hancock has you covered.

Ladder Assist

Your adjusters never have to step on a ladder unless they want to. We revolutionized external and roofing inspections as the first consultant to offer ladder assist. For exceptionally steep roofs, Hancock uses state-of-the-art technology to assess the damage and secure, precise measurements.

Hancock employee during ladder assist process
Hancock employee during a roof inspection process

Emergency Tarping & Boarding

It’s not always safe or practical for homeowners to mitigate damage entirely on their own. Let us save your policy holders from potential injury and your adjusters from time-consuming trips in the field.

Underwriting Inspections

Give your underwriting department critical information needed to reduce your exposure to risk and make more competitive decisions with reports based on nationwide property inspections for the nation’s leading carriers.

woman at Hancock during insurance underwriting process

Our Certified Technicians

Improving the claims process from rooftops to laptops.

Hancock employee during property inspection

Highly experienced

Our technicians work as an extension of your team and have a background in roofing, construction, or claims adjusting.

Certified and licensed

We recruit, hire, and train the best property inspectors nationwide and ensure they meet our exacting performance standards for accountability and accuracy.

Classroom and field training

Our team of property inspection technicians receive training calibrated explicitly for each carrier’s unique requirements.

Quality assurance

Since 2003, Hancock Claims has been a consistent leader in nationwide coverage, response time, well-trained inspectors, and industry awards.

Why Hancock Claims

The top property inspectors across the nation

Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly trained technicians.

Complete inspection and report within 24 hours

Get to your customers faster with our proprietary scheduling system and vast network of technicians. We offer next-day inspections and will return your full comprehensive inspection report within 24 hours of completing the inspection.

Superior quality and accuracy

Make confident decisions with detailed inspections and reports based on regional data compiled from the biggest carriers in the nation.

Inspectors available in every state

Quickly attend to policyholders regardless of location with access to the largest network of trained roof and property inspection technicians.

Save time and money.

Our flat-fee structure costs about 50% less than hiring independent adjusters. Our engineering-certified property inspectors are the perfect complement to staff adjusters and claims processors but without the expense.

Nationwide rapid deployment teams on standby.

300+Metropolitan Cities

We serve over 300 metropolitan cities in over 47 states and can travel
to virtually any city in the nation.

Nationwide rapid deployment teams on standby.

24-48Hour Deployment

Hancock Claims prides itself on the ability to rapidly deploy
to any area within 24-48 hours.

Our Coverage

The largest network of property inspectors nationwide.

hancock claims services map
hancock employee roof inspection

Frequently Asked Questions

We offer next-day inspections and will return your full comprehensive inspection report within 24 hours of completing the inspection. Schedule an inspection here.

Our technicians must be engineering-certified and have a background in roofing, construction, or claims. They also regularly participate in calibration classes to ensure that our inspections and deliverables meet carrier-specific requirements.

On top of that, Hancock provides in-the-field mentoring to ensure the highest standard of property inspections and customer experience.

Our inspection, tarping, and other services are high-quality and affordable. We use a flat-fee structure that costs about half of an independent adjuster.

We have the largest network of property inspectors in the country. Check our coverage map for details.
You should receive a confirmation email within two hours of scheduling. If you don’t receive confirmation, call 770-569-1669, and a team member will personally check on your request.
By law, property owners must be present for property and direct inspections. We make sure each technician understands the importance of an outstanding customer experience.

Virtual v. Onsite Roof Inspections:
Which is better?

Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly-trained technicians.

Corporate Careers

The Hancock corporate team supports a national network of technicians and claims specialists while driving excellent customer service. Explore opportunities with the best team in the business.

Become a Technician

Team in Blue technicians enjoy robust opportunities with maximum flexibility in scheduling and resources. Explore opportunities in this exciting field.