Services
Improve your claims cycle and response with on-demand property inspection services.
Choose which services you want, where you need them.
We have highly trained property inspection technicians from coast-to-coast, as well as a dedicated catastrophe center. Plus, you get the most accurate information compatible with all estimating and claims platforms.
Direct Inspections & Estimating
Speed up your claims cycle using Hancock’s certified, cost-effective technicians for roofs, exteriors, and interiors. We provide calibration training to ensure accuracy and accountability at the highest level. Our independent inspectors and estimating professionals are also skilled at customer service. From delivering precise data to communicating with policyholders, Hancock has you covered.
Ladder Assist
Your adjusters never have to step on a ladder unless they want to. We revolutionized external and roofing inspections as the first consultant to offer ladder assist. For exceptionally steep roofs, Hancock uses state-of-the-art technology to assess the damage and secure, precise measurements.
Emergency Tarping & Boarding
It’s not always safe or practical for homeowners to mitigate damage entirely on their own. Let us save your policy holders from potential injury and your adjusters from time-consuming trips in the field.
Underwriting Inspections
Give your underwriting department critical information needed to reduce your exposure to risk and make more competitive decisions with reports based on nationwide property inspections for the nation’s leading carriers.
Our Certified Technicians
Improving the claims process from rooftops to laptops.
Highly experienced
Our technicians work as an extension of your team and have a background in roofing, construction, or claims adjusting.
Certified and licensed
We recruit, hire, and train the best property inspectors nationwide and ensure they meet our exacting performance standards for accountability and accuracy.
Classroom and field training
Our team of property inspection technicians receive training calibrated explicitly for each carrier’s unique requirements.
Quality assurance
Since 2003, Hancock Claims has been a consistent leader in nationwide coverage, response time, well-trained inspectors, and industry awards.
Why Hancock Claims
The top property inspectors across the nation
Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly trained technicians.
Complete inspection and report within 24 hours
Get to your customers faster with our proprietary scheduling system and vast network of technicians. We offer next-day inspections and will return your full comprehensive inspection report within 24 hours of completing the inspection.
Superior quality and accuracy
Make confident decisions with detailed inspections and reports based on regional data compiled from the biggest carriers in the nation.
Inspectors available in every state
Quickly attend to policyholders regardless of location with access to the largest network of trained roof and property inspection technicians.
Save time and money.
Our flat-fee structure costs about 50% less than hiring independent adjusters. Our engineering-certified property inspectors are the perfect complement to staff adjusters and claims processors but without the expense.
Nationwide rapid deployment teams on standby.
300+Metropolitan Cities
to virtually any city in the nation.
Nationwide rapid deployment teams on standby.
24-48Hour Deployment
to any area within 24-48 hours.
Our Coverage
The largest network of property inspectors nationwide.
Frequently Asked Questions
We offer next-day inspections and will return your full comprehensive inspection report within 24 hours of completing the inspection. Schedule an inspection here.
Our technicians must be engineering-certified and have a background in roofing, construction, or claims. They also regularly participate in calibration classes to ensure that our inspections and deliverables meet carrier-specific requirements.
On top of that, Hancock provides in-the-field mentoring to ensure the highest standard of property inspections and customer experience.
Our inspection, tarping, and other services are high-quality and affordable. We use a flat-fee structure that costs about half of an independent adjuster.
Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly-trained technicians.
