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wealthy people having dinner in a restaurant

Tips to Retain High Net Worth Insurance Policyholders

High-value insurance policies are designed to cover unique situations. From rare antiques to art collections, these policyholders fall into a special category. They tend to pay higher premiums to cover uncommon items, valued real estate, and more. Retention is important for carriers and that means these policyholders receive special attention during a claim.  What Makes […]

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Trauma Training to Improve Claims Adjusting

How HCC Uses Trauma Training to Improve Property Claims Adjusting

Imagine walking into a home that’s been ravaged by a catastrophic storm, knowing that it’s your job to assess the damage. The policyholder, eyes filled with tears, shows you what’s left of family heirlooms and cherished memories. You’re not just an adjuster at this moment; you’re a confidante, a pillar of support.  But are you

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hurricane claim surges

Hurricane Insurance Claims: Prepare for the Next Surge

Weather patterns are rapidly changing and hurricanes are at the forefront of these shifts. Changing climate trends are causing surges in hurricane insurance claims that can overwhelm adjusters and insurance companies. For instance, Realtor.com mentioned that storm and hurricane insurance claims topped $1 billion in 2023, a new record, even after adjusting the figure for

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reduce insurance claims cycle times

Hancock’s Preferred Repair Network Receives Highest Marks in TPA Scorecard

The Restoration Industry Association released its Third Party-Administrator (TPA) scorecard through its Advocacy and Government Affairs Committee. The scorecard is based on several important metrics that rate the quantity and quality of service from leading TPAs in the insurance industry. Hancock Claims Consultants’ Preferred Repair Network, a relative newcomer to the system, was ranked first

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process wildfire claims

Top Wildfire Trends: Prepare Your Disaster Response Today

Wildfires are on the rise in many states and that means property owners and insurance professionals should prepare for coming disasters. Everything from mitigation to response will influence safety during events and response post-event. Process wildfire claims quickly by understanding the shifting wildfire season trends. Wildfires by the Numbers Climate conditions are a major factor

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Claims adjuster challenges

5 Challenges CAT Claim Adjusters Face in a Changing Insurance Market

Professional CAT claim adjusters face numerous challenges when it comes to claims processing. Handling a large volume of claims during major events can quickly become a chaotic undertaking. With the right technology and partners, CAT adjusters can streamline processes and close claims efficiently. External Challenges Adjusters Face During Catastrophic Events   Natural disasters: Climate change

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