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High-value insurance policies are designed to cover unique situations. From rare antiques to art collections, these policyholders fall into a special category. They tend to pay higher premiums to cover uncommon items, valued real estate, and more. Retention is important for carriers and that means these policyholders receive special attention during a claim.  What Makes […]

Imagine walking into a home that’s been ravaged by a catastrophic storm, knowing that it’s your job to assess the damage. The policyholder, eyes filled with tears, shows you what’s left of family heirlooms and cherished memories. You’re not just an adjuster at this moment; you’re a confidante, a pillar of support.  But are you

Weather patterns are rapidly changing and hurricanes are at the forefront of these shifts. Changing climate trends are causing surges in hurricane insurance claims that can overwhelm adjusters and insurance companies. For instance, Realtor.com mentioned that storm and hurricane insurance claims topped $1 billion in 2023, a new record, even after adjusting the figure for

The Restoration Industry Association released its Third Party-Administrator (TPA) scorecard through its Advocacy and Government Affairs Committee. The scorecard is based on several important metrics that rate the quantity and quality of service from leading TPAs in the insurance industry. Hancock Claims Consultants’ Preferred Repair Network, a relative newcomer to the system, was ranked first

Wildfires are on the rise in many states and that means property owners and insurance professionals should prepare for coming disasters. Everything from mitigation to response will influence safety during events and response post-event. Process wildfire claims quickly by understanding the shifting wildfire season trends. Wildfires by the Numbers Climate conditions are a major factor

For a homeowner, any type of property loss in the aftermath of a natural disaster, fire or other unforeseen event can be overwhelming. Not only do they have to deal with the initial damage, but they also need to mitigate the potential for further losses and additional insurance claims. Carriers should encourage claims mitigation in

With National Wildfire Awareness Month upon us, it’s important to remember that claims related to wildfires can surge at any time. According to E&E News, wildfires have surged over the past decade and peaked in the past year. Having the right information and tools at your disposal is paramount to navigating the complex wildfire insurance

Hurricane season approaches quickly, and it always has the potential to create chaos within insurance companies and adjuster processes.  Part of the issue is the nature of the beast: A hurricane can look menacing and suddenly turn away from landfall, delivering a sigh of relief for everyone. It can also move from moderate to severe

Hancock Claims Consultants was thrilled to be back in live attendance at the 2023 PLRB Claims Conference held in March in Orlando, Florida. While we were there, we hosted a birthday party for our company’s 20th anniversary. We were honored to have nearly 1,000 industry leaders, colleagues and customers join us to connect and celebrate. 

Professional CAT claim adjusters face numerous challenges when it comes to claims processing. Handling a large volume of claims during major events can quickly become a chaotic undertaking. With the right technology and partners, CAT adjusters can streamline processes and close claims efficiently. External Challenges Adjusters Face During Catastrophic Events   Natural disasters: Climate change