Six Key Initiatives to Improve Your Claims Customer Service Experience

The evolution of the insurance claims industry has introduced a multitude of technological advances, but there is something perhaps more important than tech, and that is the customer experience itself. In fact, 76% of insurance customers would switch carriers for more personalized service. “Companies that offer consistently best-in-class customer experiences tend to grow faster and …

Six Key Initiatives to Improve Your Claims Customer Service Experience Read More »