TREE REMOVAL AND RESTORATION
Enable your policyholders to get back to what matters most with a fast, seamless experience.
For property owners, a fallen tree is a nightmare; for insurers, it’s a pivotal moment. When dealing with a tree removal insurance claim, fast claims cycle times are the key to cost control and policyholder satisfaction.
Adjuster Challenges with
Tree Insurance Claims
Inefficiencies in
Tree Removal Claims Processing
Streamlining Claims with
Integrated Tree Removal Services
Insurers can streamline tree removal insurance coverage claims with integrated tree removal services.
An integrated approach combines mitigation, assessment, valuation, and recovery into a single assignment. This cuts the typical timeline to just 24 to 48 hours. It’s possible to carry out complete property restoration in just one to two weeks.
The Better Way: Utilizing a Managed Network of Tree Removal Contractors
To control costs, it’s essential to use a vetted licensed tree service as part of your integrated tree removal services.
However, sourcing quality tree vendors may be challenging after a widespread storm event. As a result, adjusters may face price variance and overcharging, or inconsistent quality and performance.
By using a network of qualified and pre-vetted contractors, adjusters enjoy consistent and competitive pricing, enhanced quality and performance, and accurate documentation, which eases claim adjudication
Carrier
Cost
- The shortened claims cycle reduces the LAE burden, leading carriers to see savings of 50% or more.
- Rapid mitigation response reduces the risk of additional damage. Every day cut from the claims cycle reduces the risk of water damage and other additional losses.
- The efficient claims process may improve claims indemnity accuracy. By reducing claims leakage from overpayments, insurers improve their profitability.
Policyholder
Experience
- Integrated tree claims services help keep policyholders happy.
- Mitigation of damage occurs quickly, giving policyholders peace of mind.
- The claims process is fast, efficient, and transparent, reducing policyholder frustration.
Adjuster
Productivity
- When adjusters have excessive administrative workloads and frustrations with unreliable vendors, they may feel dissatisfied, leading to high turnover.
- Integrated tree removal services decrease the administrative workload to improve adjuster satisfaction and boost productivity.
Key Considerations When Choosing a Tree Removal Solution Partner
Since your tree removal solution partner will have a big impact on overall costs, adjuster productivity, and policyholder satisfaction, it’s important to choose carefully.
Does your tree removal partner offer:
- A nationwide contractor network?
- Technology integration capability with existing claims management systems?
- A proven record in LAE reduction and shorter cycle times?
- Comprehensive capabilities (such as inspection, estimating, repairs, and tree removal)?
Tale of Two Homeowners with Tree Claims
| Jim: Experiences Traditional Claims Experience |
Mary: Experiences Hancock’s FastPath Adjusting |
|
|---|---|---|
| Mitigation, damage assessment and valuation | Completed 3 weeks following the FNOL. | Completed within 48 hours of the FNOL. |
| Restoration process | Completed 60 days after FNOL. | Completed 13 days after FNOL. |
| Policyholder satisfaction | CJim was frustrated by the slow response time. He decides to shop for new insurance. | Mary is impressed by her insurer’s efficiency and tells all her neighbors. |
Hancock Claims Consultants offers full claims lifecycle support that leverages technology and a vetted network of vendors to improve claims efficiency, cut costs, and boost policyholder satisfaction. Our FastPath tree removal and restoration services help you take control of tree removal claims.
Contact Hancock Claims Consultants for more information or a consultation.
