Services

Every step of the claims cycle is unique, and we are here to move the process forward.

Resolve claims quickly and accurately from start to finish.

From rooftops to laptops and scissors to sofas, Hancock Claims Consultants is the one-stop shop for all things nationwide claims support. Claims partners rely on us for all things – decision support through full policyholder restoration.

Hancock Claims Property Inspectors

Property Inspections

Our certified property inspectors handle everything from new policyholder inspections to nationwide claims surge deployment. Scheduling availability is immediately accessible online, and our claims inspection services support adjusters on-site and remotely.

After the inspection, desk adjusters have everything needed to build an estimate. Our technicians document and send every detail directly to adjusters for accurate estimates. We also offer the option for end-to-end service with reliable, accurate estimates completed in-house by the experts at Hancock Claims.

Estimates

Hancock Claims Consultants - Team member reviewing claims and service scheduling

Contents Services

Help policyholders build an accurate inventory of contents in times of distress. Our experts assess damage on-site and use remote technology to catalog and price all contents.

Hancock Claims Contents Services
Hancock Claims Preferred Expert Services Professional

Preferred Expert Services

Finding engineers and qualified experts with quick turnaround times has never been easier. Restore policyholders and their property to pre-event state with professionals who understand the industry.

Preferred Repair Network

Stop fighting contractors who drag their feet. With our network of pre-approved experts, you gain access to experienced providers for any repair service you would ever need and we monitor each job to full resolution.

Hancock Claims Preferred Repair Network Contractor
Hancock Claims Consultants - Appraiser observing home

Appraisals

When you’re facing a claim dispute, you need an appraiser in your corner with the right qualifications for the job. Our nationwide network of experienced appraisers is vetted and equipped to efficiently evaluate and negotiate fair claim resolutions.

How Hancock is Leading the Way in Claims Resolution Services

Complete nationwide coverage

Quickly attend to policyholders regardless of location with access to the largest network of experienced inspection technicians, contents inventory specialists, engineers and contractors. We have no boundaries and can provide nationwide claims resolution services.

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Fast, full-service claims inspections

We never let long inspection delays stall our claims resolution services. Assess property damage quickly and easily through our proprietary scheduling system and vast network of technicians. We offer next-day inspections and will electronically send the comprehensive inspection report to the adjuster within 24 hours of completing the on-site inspection.

Superior quality and accuracy

Resolve claims confidently and quickly with detailed inspections and reports based on regional data compiled from the biggest carriers in the nation.

Save time and money.

The claims process is seamless with a single point of contact and nationwide team of professionals ready to respond to your every need. From savings on accurate contents inventories and flat-rate inspections to instant inspection scheduling and pre-approved contractors, your job has never been easier.

Nationwide rapid deployment teams on standby.

300+Metropolitan Cities

We serve over 300 metropolitan cities in over 47 states and can travel
to virtually any city in the nation.

Nationwide rapid deployment teams on standby.

24-48Hour Deployment

Hancock Claims prides itself on the ability to rapidly deploy
to any area within 24-48 hours.

Our Coverage

The largest network of property inspectors and service providers nationwide.

Nationwide service map
hancock employee roof inspection

Claims Services FAQ

Hancock Claims Consultants provides Full Claims Lifecycle Support Under One Roof. That means we’re equipped to service insurance carriers and claims adjusters nationwide at whatever capacity they need throughout the pre-adjudication and post-adjudication process, or what we like to call from decision support to full policyholder restoration. 

We constantly evaluate progress, manage the work being done, communicate with all parties leveraging best-in-class technology, and conduct post-repair inspections. We’re also available to insurance carriers from an adjuster standpoint.

Our interior and exterior property inspections, claims estimations, ladder assist/tarping, and other expert services are high-quality and competitively priced. We use a flat-fee structure that costs about half of an independent adjuster’s services. Contact Hancock Claims Consultants at 770-569-1669 to discuss more.

We constantly evaluate progress, manage the work being done, communicate with all parties leverage best-in-class technology, and conduct post-repair inspections. We’re also available to insurance carriers from an adjuster standpoint.

Insurance carriers and claims adjusters ready to leverage tech-driven, world-class service can click here to schedule an inspection with Hancock or call 770-569-1669.

Engineers, contractors, and other service professionals with consistently proven track records of excellence can inquire about joining Hancock’s nationwide Preferred Repair Network and Preferred Expert Services online here or call 770-569-1669.

Those looking to join the Hancock team of corporate professionals or nationwide technicians can explore open career opportunities with Hancock Claims Consultants.

Virtual v. Onsite Roof Inspections:
Which is better?

Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly-trained technicians.

Explore Corporate Careers

The Hancock corporate team supports a national network of technicians and claims specialists while driving excellent customer service. Explore your opportunities with the best team in the business.

Become a Technician

Hancock Independent contractors enjoy the freedom and flexibility of working their own schedules while being a part of the greater Hancock Claims network.

Become a Service Provider

Join our network of contractors, engineers and professional service providers to access great opportunities and fast payment turnarounds.