Process
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Submitting Your Claim
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Why Hancock Claims
The top property inspectors across the nation
Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly trained technicians.
Complete inspection and report within 24 hours
Get to your customers faster with our proprietary scheduling system and vast network of technicians. We offer next-day inspections and will return your full comprehensive inspection report within 24 hours of completing the inspection.
Superior quality and accuracy
Make confident decisions with detailed inspections and reports based on regional data compiled from the biggest carriers in the nation.
Inspectors available in every state
Quickly attend to policyholders regardless of location with access to the largest network of trained roof and property inspection technicians.
Nationwide rapid deployment teams on standby.
300+Metropolitan Cities
to virtually any city in the nation.
Nationwide rapid deployment teams on standby.
24-48Hour Deployment
to any area within 24-48 hours.
Frequently Asked Questions
Our technicians arrive at the property within 24 to 48 hours of scheduling. You can expect a highly detailed and accurate report within 72 hours – but more likely, by the next day after an inspection.
Our technicians have a background in roofing, construction, or claims adjusting. They must be engineering-certified to work with Hancock. We conduct regular calibration training to ensure that our inspectors align with each carrier’s specifications.
We make scheduling a breeze. Click here for real-time scheduling or call by phone at (770) 569-1669. You’ll get a confirmation email within two hours of scheduling. If you don’t receive a confirmation, call 770-569-1669.
We are always on the lookout for exceptional talent. Click here to learn more about joining our team.
Provide a best-in-class experience for your customers with timely and accurate inspections completed by our highly-trained technicians.
